Your Privacy is Our Priority

7e77jol Privacy Policy

This document provides a full description of how 7e77jol collects, uses, and secures your personal information. Please read it carefully before using our services.

Last Updated: 15 November 2026

1 Introduction & Scope

7e77jol Limited (hereinafter "7e77jol", "we" or "us") places the highest priority on protecting your personal information. This Privacy Policy informs you how the 7e77jol website (7e77jol.app) and how we handle your information when you use the related services.

By visiting the 7e77jol website, creating an account, or using any of our services, you agree to this privacy policy. If you do not agree with any part of it, please refrain from using our platform.

This policy should be read together with our Terms and Conditions and Responsible Gaming Policy. These documents together form the complete legal framework for using the 7e77jol platform.

We comply with Bangladesh and international data protection laws and regulations. We never sell your information or share it with third parties for commercial purposes without authorization.

Our Core Commitment

7e77jol never sells your personal information to third parties. Your information is used solely to provide you with services and to meet applicable legal obligations.

2 Information We Collect

7e77jol collects your information in a number of ways. Below is a detailed breakdown of what types of information we collect and how we collect it.

Information Provided Directly

When you register on 7e77jol or use our services, we collect the following information:

  • Identity Information: Your full name, date of birth, national ID number or passport number.
  • Contact Information: Email address, mobile number, permanent or current address.
  • Financial Information: Payment method details (bKash, Nagad, Rocket, bank account number), transaction history.
  • KYC Documents: Photo ID, proof of address, selfie or live photo.
  • Account Information: Username, password (in encrypted form), security questions.

Automatically collected information

When you use 7e77jol, certain information is collected automatically:

  • Device Information: IP address, device type, operating system, browser type.
  • Usage Data: Which pages you visited, how long you stayed, which games you played.
  • Transaction Information: Bet history, win-loss records, deposit and withdrawal logs.
  • Location Data: Approximate geographic location (based on IP address).
  • Cookie Information: Information collected from cookies and similar tracking technologies.

Information Received from Third Parties

In some cases, we may receive your information from third parties:

  • Identity verification results from KYC verification service providers.
  • Transaction verification details from payment providers.
  • From social media platforms (if you choose to use that option).
  • Risk assessment data from fraud prevention agencies.

3 How We Use Your Information

7e77jol uses your information only for legitimate and specified purposes. Below are our main usage purposes:

Purpose of Use Required Information Legal Basis
Account Creation and Management Name, email, mobile, password Contract Fulfillment
Identity Verification (KYC) ID documents, proof of address Legal Obligations
Payment Processing Financial information, transaction history Contract Fulfillment
Fraud Prevention IP, device, and behavioral data Legitimate Interests
Customer Support Contact details, account information Contract Fulfillment
Marketing & Promotions Email, phone, usage patterns Consent
Responsible Gaming Monitoring Gaming behavior, spending patterns Legal Obligations

We will not use your information beyond the purposes mentioned above. If we wish to use information for any new purpose, we will inform you in advance and obtain new consent if required.

4 Information Sharing and Disclosure

7e77jol does not sell, rent, or share your personal information for commercial purposes without authorization. However, we may share information in certain limited circumstances:

Service Provider Partners

We work with certain trusted third parties who help us operate our services:

  • Payment Providers: bKash, Nagad, Rocket, and banks to process transactions.
  • KYC verification services: To verify identity and documents.
  • Cloud & Technology Services: In data storage and processing.
  • Security and fraud prevention: To ensure platform security.
  • Gaming Software Providers: Live Casino and game operations.
  • Customer Support Software: To resolve your complaints and inquiries.

All these partners are bound by strict confidentiality agreements and may only use your information for specified purposes.

Legal Requirements

We may disclose information to legal authorities in the following circumstances:

  • Through a court order or lawful legal process.
  • To meet Anti-Money Laundering (AML) reporting obligations.
  • For audits and inspections by regulatory authorities.
  • For national security or criminal investigation purposes.

Important

We never sell your personal information to advertisers, data brokers, or other gaming operators.

5 Data Security and Protection

7e77jol uses the highest industry-standard technologies and procedures to protect your personal information. Our security framework includes:

Technical Safeguards

  • SSL/TLS Encryption: All data transmitted between your browser and our servers is secured with 256-bit SSL encryption.
  • Data Encryption: Stored sensitive information is protected with AES-256 encryption.
  • Firewall: Advanced network firewall prevents unauthorized access.
  • Two-Factor Authentication (2FA): Additional security layer for your account.
  • Secure Servers: Data stored in ISO 27001 certified data centers.

Operational Security

  • Strict access controls for staff — only essential personnel have access to your information.
  • Regular security audits and penetration testing.
  • Staff data protection training.
  • Data breach response plan.

However, remember that no one can guarantee 100% security on the internet. So keep your account password strong, don't share it with anyone, and report any suspicious activity to us immediately.

6 Cookies & Tracking Technology

The 7e77jol website uses cookies to improve your experience and operate the platform effectively.

Cookie Types

Cookie Types Purpose Duration Type
Essential Cookies Login session, security, language preferences Until session ends Mandatory
Performance Cookies Measuring website speed and performance 30 days Optional
Functionality Cookies Remembering your preferences and settings 1 year Optional
Analytics Cookies User behavior analysis 6 months Optional

Cookie Control

You can control cookies from your browser settings — accept, reject, or delete them. However, disabling essential cookies may prevent certain platform features from working.

7e77jol may use Google Analytics or similar analytical tools to monitor website performance. This data is collected anonymously and is not used to identify any individual.

7 Your Data Rights

7e77jol respects your rights over your personal information. You may exercise the following rights:

Right to Access

Your right to know what information we hold about you and to obtain a copy.

Right to Rectification

The right to request correction of your incorrect or incomplete information.

Right to Deletion

The right to request deletion of your information in certain circumstances.

Right to Restrict Processing

The right to request restriction of information use in certain circumstances.

Right to Data Portability

The right to receive your information in a structured, machine-readable format.

Right to Object

Right to object to marketing or specific types of processing.

To exercise any of these rights, email us at [email protected]. We will respond to your request within 30 days. Please note that certain information may not be deletable due to legal obligations.

8 Data Retention Period

7e77jol retains your information only for as long as necessary. The retention period depends on the type of data and applicable legal requirements.

Data Type Retention Period
Account information (active accounts) Until account closure
Account Information (Closed Account) 5 years after closure
Financial Transaction Records 7 years (as per AML regulations)
KYC Documents 5 years after account closure
Betting & Gaming History 5 years
Customer support communications 3 years after last contact
Website Usage Logs 12 months

After the specified retention period, we securely and permanently delete or anonymize your information.

9 Protection of Minors' Privacy

7e77jol's services are strictly for users aged 18 and above. We do not knowingly collect or process personal information from minors.

We use age verification systems and confirm age through our KYC process. If we discover that an account has been created by someone under 18, that account will be immediately closed and all collected data will be deleted.

If you believe a minor is using a 7e77jol account, please notify us immediately at [email protected].

10 Changes to Privacy Policy

7e77jol may update this Privacy Policy from time to time. When changes are made, we will:

  • We will update the "Last Updated" date at the top of this page.
  • We will send notifications to your registered email for significant changes.
  • A notification will be displayed upon logging in to the platform.

The revised policy will take effect 30 days after publication (except for urgent legal changes). If you continue using the platform after the changes, you will be deemed to have accepted the new policy.

11 Contact Us

For any privacy-related questions, concerns, or requests to exercise your rights, contact our Data Protection Officer:

  • Email: [email protected]
  • Live Chat: Available 24/7 on 7e77jol website
  • Response Time: Up to 30 business days

We may request some additional information to confirm your identity. This ensures that the request genuinely comes from you and that no third party is attempting to access your data.

If you believe 7e77jol has violated your privacy rights and you have been unable to resolve the matter directly with us, you may file a complaint with the relevant data protection authority.

How 7e77jol Protects Your Information

Military-Grade Encryption

All your data is protected with 256-bit AES encryption — the same technology used in military and banking sectors.

Strict Access Controls

Only 7e77jol employees who need access can view your information, and all access is logged.

Information Is Not Sold

7e77jol never sells your personal information to third parties. This is a core principle of ours.

Regular Security Audits

Independent security experts regularly test 7e77jol's systems and identify potential vulnerabilities.

Your Information, Your Control

7e77jol gives you the right to view, correct, and — in certain circumstances — delete your personal information.

Transparent Communication

We will notify you immediately in the event of any data breach or significant changes to your information.

Answering Your Questions

Getting started at Live Casino is actually very straightforward. Log in to your 7e77jol account and navigate to the "Live Casino" section from the main menu. There you'll find a variety of tables including Live Blackjack, Live Roulette, and Live Baccarat. Each table displays the minimum bet, maximum bet, and current number of players. Click on any table you like and you'll be connected to a real dealer via HD video stream. At the bottom of the screen, chips are arranged in various denominations — such as ৳50, ৳100, ৳500 — simply select your preferred chip and click on the betting area to place your bet. Once the betting window closes, the dealer will deal the cards and the result will be displayed. Any winnings are credited to your balance instantly. If you're new, start with smaller bets and watch a few rounds — you'll get the hang of it quickly. You can also chat with the dealer in Bangla via the live chat feature.

There are several reasons your account may be locked — multiple incorrect password attempts, suspicious activity flagged by security, incomplete KYC verification, or you may have activated self-exclusion. First, check your email — 7e77jol usually sends a notification explaining why your account was locked. Then contact us directly via live chat or [email protected]. The support team will verify your identity (a code may be sent to your registered mobile number or email) and resolve the issue. If your account was locked simply due to wrong password attempts, a password reset will usually fix it. If it's due to KYC or security reasons, you may need to submit certain documents. If it's locked due to self-exclusion, the account cannot be reopened until the specified period has passed — this is for your own protection.

Trust and Play Safely

7e77jol places the highest importance on your privacy and security. Join us today and enjoy thrilling gaming with complete peace of mind.

18+ only. Play responsibly. Learn More

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